Providing custom solutions for your hotel and restaurant technology needs

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Hospitality Technology Services

Contact Us
hospitality Technology Services

Restaurant and hospitality technology services provided by industry experts

  • Bearheart can manage every component of your restaurant or hotel opening: POS, PMS, Access Control, Structured Cabling, TVs, AV, Security, Workstations and More – we have the vendor relationships, resources, and expertise to implement all these systems fluidly and seamlessly.

  • Property Rebranding/Renovation

    Reimagining your concept, refreshing your brand, or renovating your space? We can determine what infrastructure should be retained, what can be upgraded, and what needs to be replaced.

  • Bearheart will manage the relationship with your vendor on your behalf. We guide you through hardware selection/deployment, structured cabling and power design, database design, systems’ integration, reporting structure, staff & management training, and taking your site live.

  • Network Build

    Bearheart can design and build robust networks to support all your business requirements with the most minimal hardware stack possible. This will save you money and simplify ongoing support requirements.

  • Bearheart provides a menu of responsible and known vendors and vets any new players on your behalf. During an opening, we take responsibility for your array of IT vendors to ensure all projects are scheduled and executed on schedule, on budget, and above your expectations.

  • We will guide you through the purchase, installation, and configuration of a new WiFi system or upgrade. We’ll ensure you choose the optimal setup for your business.

  • Allow Bearheart to take over the pain of new credit card setups or processor changes. We work with your vendors to ensure smooth integration.

  • Like hospitality, IT never stops. You cannot allow critical IT projects to get bogged down due to a vacancy in IT leadership. Bearheart can step in to act in an interim IT leadership capacity to ensure your critical IT systems continue to function and projects move forward.

  • Circuit Procurement

    Bearheart partners with nationwide circuit brokers to bring you the most cost-effective blazing fast internet connectivity.

  • Has a revolving door of managers left your POS database in a poor state of repair? Bearheart can take the time to rewrite and streamline your database to ensure the most effective and efficient order entry process, all while increasing revenue via suggested upsells!

  • Bearheart will leverage years of experience designing cost effective and appropriate cabling installation to ensure years of redundancy and supportable cabling infrastructure.

  • System Documentation

    Don’t know what you have or how it’s all connected? Are you having a tough time supporting your existing property? Allow Bearheart to perform a systems discovery and documentation project to allow you to support yourself thoroughly when things go awry.

  • Taskforce Deployment

    Bearheart will deploy to your property to support your team and IT systems. We act on your behalf to reduce your interaction with vendors and allow you to open your new store without the need to coordinate your IT resources.

  • Data Analytics Recipe & Inventory

    We will design databases around recipe and inventory programs, then implement those programs to cut food and beverages costs and realize more revenue! We have years of experience integrating above store accounting programs, then refining the reporting structure to meet your needs.

  • Systems Integrations

    Bearheart has spent years integrating POS and PMS systems to a range of products: Above Store Accounting, Recipe & Inventory, Access Control, Environmental Control.

  • Hardware Procurement

    Bearheart can purchase and install laptops, desktops, printers, and other computer hardware to create effective workstations for your team of experts.

  • Contract Vetting & Negotiation

    Bearheart has years of experience vetting and negotiating contracts . . . no need to spend hours concentrating on the small print! We have the skills to ensure contracts are written equitably. We’re not a lawfirm, so we have relationships with Denver’s best contract attorneys to protect your interests.

  • Systems Security & PCI

    Bearheart can design system-hardening security solutions to thwart the attempts of cyber criminals to break into your systems.

Valuable Business Partner

Rik was a valuable business partner to me during the two years we worked together. His pragmatic view on things and technical knowledge helped us navigate the growth and vitality of our restaurants. His calm demeanor, coupled with a can do attitude, was highly appreciated in the highly stressful world of Hospitality Management. Whether it was installing a completely new system into a store, or trouble shooting an older system that was not working, his sense of urgency, competence, and organization always led to expectations not only met, but exceeded. I would be more than happy to work with Rik again.

Brent Berkowitz VP Operations | Punch Bowl Social | Denver, CO

Extensive Knowledge of IT

I worked with Rik Reinhardt for nearly six years and both his skill set and work ethic stood out as an integral part of our company’s successes. Specifically, he and I worked on a complex opening project together which ended up being one of the top performing properties in the company’s portfolio. Rik’s extensive knowledge of IT, coupled with his understanding of overall operations and finance, make him a sought-after leader in the field. I’d recommend both Rik and Bearheart, LLC for your consulting needs

Kevin Penater Vice President | Benchmark | Pyramid Luxury & Lifestyle

Wizard With All IT Systems

To know Rik is to know that everything is going to be all right. A wizard with all IT systems and integrations, including pre construction planning all the way through to execution. All while making sure that all accountable parties are informed and the details are followed up on.

Matt Christianson | Culinary Director | The Nines Hotel | Portland, OR

Restaurant Technology Projects

I’ve worked with Rik for seven years and there is no one I’d recommend more highly for restaurant technology projects. Rik possesses a deep understanding of the entire hospitality technology stack from POS database programming to network security and scheduling systems.

Ben Jamieson | VP of Information Technology | Punch Bowl Social and Wagamama USA

Embodiment of Excellence

I am thrilled to wholeheartedly recommend Rik Reinhart for any IT-related endeavors requiring impeccable customer service. Rik is the embodiment of excellence when it comes to navigating the intricate realm of IT.

Jan Lucas | Vice President | Sage Hospitality | Denver, CO

Outstanding IT Professional

Rik Reinhart, an outstanding IT professional who has consistently exhibited exceptional work ethic, remarkable communication skills, and an extensive wealth of knowledge. Rik's expertise in property openings as well as current operations and his commitment to excellence truly set him apart.

Megan Garbiso | Area Director | Denver, CO

Consummate Professional

Rik Reinhardt is a consummate professional. I’ve had the pleasure of opening The Elizabeth Hotel in Fort Collins, CO, and the Perry Lane Hotel in Savannah, GA. Combined, these properties had ten F&B outlets. Rik responds instantly and on the fly to the needs of the kitchen, always with a smile and a positive attitude.

Andrew Wilson | Executive Chef & Restaurant Consultant | Charleston, SC

Commitment To Excellence

Rik's work ethic is unparalleled. He consistently demonstrated a commitment to excellence, ensuring every project was executed with precision and dedication. Even though he was my client, it often felt like we were part of the same team, striving towards a common goal.

James Lefcakis | President | LEFCON | Harmony, PA

Deep Understanding Of Hospitality Technology

Rik’s deep understanding of hospitality technology was a driving force behind our collaborative success. His technical expertise, work ethic, and attention to detail consistently ensured IT projects were deployed on time and on budget.

Jeff Knowlton | CIO | Sonesta
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