Hospitality IT Consultants
Taking IT Off Your Plate
Restaurant Technology Specialists
Comprehensive technology and IT services tailored specifically for the hospitality industry
Why Choose Bearheart?
IT solutions tailored to your operation
We were hospitality people first, IT folks second. With 37 years of operational experience coupled with a 17-year focus on IT, Bearheart Consulting blends a dynamic understanding of operations with IT prowess that results in best-in-class digital solutions for your growing business.
Specialized Expertise
Our team consists of seasoned operators and IT leaders who deeply understand the unique challenges and opportunities within the hospitality sector.
Long-Term Partnerships
Our name is only as good as our reputation. We grow long-term relationships with clients, and work toward their sustained success.
Customer-Centric Approach
Your success is our success. We work with you to closely understand your goals, ensuring that our solutions align with your objectives.
Innovation at the Core
We are committed to staying at the forefront of technology. Our innovative approach means you'll always have access to the latest solutions.
Hospitality IT Services
New Property Openings
Bearheart can manage every component of your restaurant or hotel opening: POS, PMS, Access Control, Structured Cabling, TVs, AV, Security, Workstations and More – we have the vendor relationships, resources, and expertise to implement all these systems fluidly and seamlessly.
Property Rebranding/Renovation
Reimagining your concept, refreshing your brand, or renovating your space? We can determine what infrastructure should be retained, what can be upgraded, and what needs to be replaced.
POS Implementation/Upgrades
Bearheart will manage the relationship with your vendor on your behalf. We guide you through hardware selection/deployment, structured cabling and power design, database design, systems’ integration, reporting structure, staff & management training, and taking your site live.
Network Build
Bearheart can design and build robust networks to support all your business requirements with the most minimal hardware stack possible. This will save you money and simplify ongoing support requirements.
WIFI Implementation
We will assist you with selecting, setting up, and configuring a new WiFi system or enhancing your current one. Our goal is to make sure you opt for the best configuration suited to your business needs.
Credit Card Processing
Let Bearheart alleviate the hassle of setting up new credit cards or switching processors. We collaborate with your vendors to guarantee seamless integration.
Restaurant & Hospitality Technology Consultant FAQs
What does a hospitality IT consultant do?
Bearheart Consulting provides a range of specialized IT guidance and support to restaurant and hotel operators who may not have the internal teams or bandwidth to effectively execute IT projects on their own. Whether your teams are overwhelmed with current workload, or you simply don’t have an IT team, Bearheart can step in to take the burden that IT projects present off your plate. We assist with project budgeting, planning, and execution of any hospitality-focused IT project regardless of size or complexity.
What are your fees and pricing structure?
Every project is unique, and we dynamically price each project depending on the scope, technical requirements, and complexity of the engagement. We will work with you on an array of pricing models and levels of engagement so you have choices on how to best collaborate. We commit to providing competitive and fair pricing for all projects, and always deliver excellence regardless of a project’s budget.
Do you work with all types of restaurants?
The diversity of concepts, operations, and theories in the hospitality industry is what makes this work so exciting! Bearheart has experience opening and renovating everything from large resort hotels and conference centers to independent coffee shops. We welcome work in any type of restaurant, and the more unique or complicated, the more we enjoy the challenge!
Do you provide ongoing IT support after opening?
We provide ongoing project support after opening, and are happy to engage with vendors on your behalf. We commit to ensuring that the vendors we bring to the table install and configure systems to your satisfaction. Bearheart has excellent relationships with industry-leading Managed Service Providers that provide best-in-class technical support services and are happy to make those introductions.
What are the benefits of hiring a restaurant technology consultant?
Restaurant and hotel openings, rebrandings, and renovations are difficult enough, but the added onus of IT projects can be frustrating for operators. We take the stress and requirement to learn IT off your plate, so you can concentrate on what you do best: operations.
Will you assist in training staff?
Bearheart provides direct training to management and staff on any systems that we install directly. We facilitate training between vendors, management, and front line staff for any third parties. We are always happy to jump in and assist on training where time allows!
How do I get started with your restaurant consulting services?
Please reach out via phone, mail, or through our website's contact form. We will reply to schedule an initial consultation to discuss your goals, challenges, and requirements. We look forward to collaborating with you!
Valuable Business Partner
Rik was a valuable business partner to me during the two years we worked together. His pragmatic view on things and technical knowledge helped us navigate the growth and vitality of our restaurants. His calm demeanor, coupled with a can do attitude, was highly appreciated in the highly stressful world of Hospitality Management. Whether it was installing a completely new system into a store, or trouble shooting an older system that was not working, his sense of urgency, competence, and organization always led to expectations not only met, but exceeded. I would be more than happy to work with Rik again.
Brent Berkowitz VP Operations | Punch Bowl Social | Denver, CO
Extensive Knowledge of IT
I worked with Rik Reinhardt for nearly six years and both his skill set and work ethic stood out as an integral part of our company’s successes. Specifically, he and I worked on a complex opening project together which ended up being one of the top performing properties in the company’s portfolio. Rik’s extensive knowledge of IT, coupled with his understanding of overall operations and finance, make him a sought-after leader in the field. I’d recommend both Rik and Bearheart, LLC for your consulting needs
Kevin Penater Vice President | Benchmark | Pyramid Luxury & Lifestyle
Wizard With All IT Systems
To know Rik is to know that everything is going to be all right. A wizard with all IT systems and integrations, including pre construction planning all the way through to execution. All while making sure that all accountable parties are informed and the details are followed up on.
Matt Christianson | Culinary Director | The Nines Hotel | Portland, OR
Restaurant Technology Projects
I’ve worked with Rik for seven years and there is no one I’d recommend more highly for restaurant technology projects. Rik possesses a deep understanding of the entire hospitality technology stack from POS database programming to network security and scheduling systems.
Ben Jamieson | VP of Information Technology | Punch Bowl Social and Wagamama USA
Embodiment of Excellence
I am thrilled to wholeheartedly recommend Rik Reinhart for any IT-related endeavors requiring impeccable customer service. Rik is the embodiment of excellence when it comes to navigating the intricate realm of IT.
Jan Lucas | Vice President | Sage Hospitality | Denver, CO
Outstanding IT Professional
Rik Reinhart, an outstanding IT professional who has consistently exhibited exceptional work ethic, remarkable communication skills, and an extensive wealth of knowledge. Rik's expertise in property openings as well as current operations and his commitment to excellence truly set him apart.
Megan Garbiso | Area Director | Denver, CO
Consummate Professional
Rik Reinhardt is a consummate professional. I’ve had the pleasure of opening The Elizabeth Hotel in Fort Collins, CO, and the Perry Lane Hotel in Savannah, GA. Combined, these properties had ten F&B outlets. Rik responds instantly and on the fly to the needs of the kitchen, always with a smile and a positive attitude.
Andrew Wilson | Executive Chef & Restaurant Consultant | Charleston, SC
Commitment To Excellence
Rik's work ethic is unparalleled. He consistently demonstrated a commitment to excellence, ensuring every project was executed with precision and dedication. Even though he was my client, it often felt like we were part of the same team, striving towards a common goal.
James Lefcakis | President | LEFCON | Harmony, PA
Deep Understanding Of Hospitality Technology
Rik’s deep understanding of hospitality technology was a driving force behind our collaborative success. His technical expertise, work ethic, and attention to detail consistently ensured IT projects were deployed on time and on budget.
Jeff Knowlton | CIO | Sonesta
Rik Reinhardt | Owner
Trusted hospitality technology professional
Rik boasts 37 years of operational experience coupled with a 17-year focus on hospitality IT. His experience blends a dynamic understanding of operations with IT prowess that results in best-in-class digital solutions for your growing business