Comprehensive technology and IT services tailored specifically for the hospitality industry
Why Choose Bearheart?
IT solutions tailored to your operation
We were hospitality people first, IT folks second. With 37 years of operational experience coupled with a 17-year focus on IT, Bearheart Consulting blends a dynamic understanding of operations with IT prowess that results in best-in-class digital solutions for your growing business.
Hospitality IT Services
New Property Openings
Bearheart can manage every component of your restaurant or hotel opening: POS, PMS, Access Control, Structured Cabling, TVs, AV, Security, Workstations and More – we have the vendor relationships, resources, and expertise to implement all these systems fluidly and seamlessly.
Property Rebranding/Renovation
Reimagining your concept, refreshing your brand, or renovating your space? We can determine what infrastructure should be retained, what can be upgraded, and what needs to be replaced.
POS Implementation/Upgrades
Bearheart will manage the relationship with your vendor on your behalf. We guide you through hardware selection/deployment, structured cabling and power design, database design, systems’ integration, reporting structure, staff & management training, and taking your site live.
Network Build
Bearheart can design and build robust networks to support all your business requirements with the most minimal hardware stack possible. This will save you money and simplify ongoing support requirements.
Restaurant & Hospitality Technology Consultant FAQs
What does a hospitality IT consultant do?
Bearheart Consulting provides a range of specialized IT guidance and support to restaurant and hotel operators who may not have the internal teams or bandwidth to effectively execute IT projects on their own. Whether your teams are overwhelmed with current workload, or you simply don’t have an IT team, Bearheart can step in to take the burden that IT projects present off your plate. We assist with project budgeting, planning, and execution of any hospitality-focused IT project regardless of size or complexity.
What are your fees and pricing structure?
Every project is unique, and we dynamically price each project depending on the scope, technical requirements, and complexity of the engagement. We will work with you on an array of pricing models and levels of engagement so you have choices on how to best collaborate. We commit to providing competitive and fair pricing for all projects, and always deliver excellence regardless of a project’s budget.
Do you work with all types of restaurants?
The diversity of concepts, operations, and theories in the hospitality industry is what makes this work so exciting! Bearheart has experience opening and renovating everything from large resort hotels and conference centers to independent coffee shops. We welcome work in any type of restaurant, and the more unique or complicated, the more we enjoy the challenge!
Do you provide ongoing IT support after opening?
We provide ongoing project support after opening, and are happy to engage with vendors on your behalf. We commit to ensuring that the vendors we bring to the table install and configure systems to your satisfaction. Bearheart has excellent relationships with industry-leading Managed Service Providers that provide best-in-class technical support services and are happy to make those introductions.
What are the benefits of hiring a restaurant technology consultant?
Restaurant and hotel openings, rebrandings, and renovations are difficult enough, but the added onus of IT projects can be frustrating for operators. We take the stress and requirement to learn IT off your plate, so you can concentrate on what you do best: operations.
Will you assist in training staff?
Bearheart provides direct training to management and staff on any systems that we install directly. We facilitate training between vendors, management, and front line staff for any third parties. We are always happy to jump in and assist on training where time allows!
How do I get started with your restaurant consulting services?
Please reach out via phone, mail, or through our website's contact form. We will reply to schedule an initial consultation to discuss your goals, challenges, and requirements. We look forward to collaborating with you!
Rik Reinhardt | Owner
Trusted hospitality technology professional
Rik boasts 37 years of operational experience coupled with a 17-year focus on hospitality IT. His experience blends a dynamic understanding of operations with IT prowess that results in best-in-class digital solutions for your growing business
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